Contact Us
If you have any queries about your order, our products and services, or if you would like any other information about TOAST, please contact us using any of the methods below. We have recently extended our call centre opening hours to 9pm (GMT) each weekday to give you more time to call us or chat to us.
You can send an email to contact@toa.st
We aim to respond to all emails within 48 hours but at busy times this may take a little longer.
Call
From the UK you can call us on 0333 400 5200.
When calling from outside of the UK, please dial: +44 333 400 5200
We also have a toll-free option when calling from the USA: 18555 051384
You can call us during these times:
Monday to Friday 9am to 9pm (GMT)
Saturday 10am to 6pm
Sunday 10am to 4pm
Outside of these hours our phone lines are closed but you can email us.
Calls to 0333 numbers are charged the same as an 01 or 02 landline call in the UK.
International charges apply outside of the UK mainland.
Chat
You can also speak to a member of the TOAST team using our Online Chat service.
Online chat is available during these times:
Monday to Friday 9am to 9pm (GMT)
Saturday 10am to 6pm
Sunday 10am to 4pm
Outside of these hours the online chat service will be offline but you can email us.
Post
You can write to us at this address: TOAST, 3rd Floor, Matrix Beta, Matrix Business Park, Swansea, SA6 8RE, United Kingdom
Press Enquiries
For both UK and US press enquiries, imagery and sample requests, please contact Scott Ideas on toast@scottideas.com.