Delivery & Returns
UK STANDARD DELIVERY
FREE UK RETURNS ON ALL ORDERS. We also offer free UK standard delivery on orders over £125 (excluding sale items).
£4.95 for all other orders.
£1.75 for orders that include only a gift card.
Order by Tuesday 19th December for UK standard delivery in time for Christmas.
Orders will normally be delivered within 3 to 5 working days. However, please be aware that during our sale periods, delivery can take up to 7 working days.
Deliveries are made by Royal Mail between 7am and 7pm on a non-tracked service. Orders weighing over 5 kg may be made by DHL.
Orders placed on a Friday afternoon, during the weekend, or on a Bank Holiday will be processed the following working day.
- Deliveries made by Royal Mail may require a signature on delivery. Deliveries made by DHL will require a signature. If you are unavailable, please nominate a secure delivery address where someone is available to sign.
- Saturdays and Sundays are NOT classed as working days.
- TOAST cannot accept any liability for any delivery instructions which you give to the delivery company. If, for example, you ask the delivery company to leave your order in a different location to the one given at the time of your order (e.g. in a shed or garage, or with a neighbour), we cannot accept responsibility if you fail to receive the order.
- For your safety and security we do not currently deliver to collection points such as: PO Boxes, Amazon lockers, Collect Plus, and Parcel Motel. If you nominate a collection point as your delivery address, we cannot accept responsibility if you fail to receive the order.
Northern Ireland, Scottish Highlands, Isle of Man and Isle of Wight.