Delivery & Returns
Delivery Exclusions for Next Working Day Delivery (DHL)
If your delivery address falls into one of the postcodes below, please speak to our customer service team on 0333 400 5200 to place your order. They can make alternative arrangements to send your parcel by Royal Mail Special Delivery, which cannot be done on the website.
| DEPOT | POSTCODE AREA |
| ABERDEEN (VIA ABERDEEN) | AB31, AB33-38, AB43-45, AB52-56 |
| BERWICK UPON TWEED | TD9 |
| DUMFRIES & GALLOWAY | DG1-16 |
| ARGYLL | PA25-38 |
| FALKIRK | FK9, FK17-21 |
| HARWICK | TD9 |
| SHETLAND AND ORKNEY (VIA GLASGOW) | G63, KW1-3, KW5-17 ZE1-3 |
| CHANNEL ISLANDS (VIA SOUTHAMPTON) | GY1-99 JE1-99 |
| SCOTTISH HIGHLANDS & WESTERN ISLES (VIA INVERNESS) | PH15-26, PH30-41 KW1-3, KW5-14 HS1-8 IV41-51, IV55-56 |
| SCOTTISH HIGHLANDS & WESTERN ISLES (VIA IRVINE) | KA26-28 |
| INVERNESS DEPOT | IV2, IV13, IV21-28, IV40-49, IV51-56, IV63 |
| BFPO (VIA WEMBLEY) | BF3-99 |
| ISLE OF MAN (VIA BLACKBURN) | IM10-98 |
| ISLE OF ARRAN, GIRVAN & ISLE OF CUMBRAE | KA26-28 |
| SCILLY ISLES (VIA TRURO) | TR21-25 |
| SOUTHERN IRELAND (VIA SHAW) | EIRE/ROI |
| WALES | SA3-4, SA19, SA31-48, SA61-73 |