Delivery & Returns
We charge a $10 flat rate shipping cost to the US.
All deliveries to the US are sent via DHL Worldwide and take 2-3 working days. Deliveries to outlying territories may take an extra 3-5 days.
Due to shipping, customs and duty restrictions, we cannot dispatch any orders containing certain items, including liquids or knives, to addresses outside of the UK.
Certain bulky House&Home items are not available for delivery outside the UK.
If you have questions relating to our delivery policy, please contact our customer service team toll free on +1 8555 051384 before placing your order.
- Deliveries made by DHL will require a signature on delivery. If you are unavailable, please nominate a secure delivery address where someone is available to sign.
- TOAST cannot accept any liability for any delivery instructions which you give to the delivery company. If, for example, you ask the delivery company to leave your order in a different location to the one given at the time of your order (e.g. in a shed or garage, or with a neighbour), we cannot accept responsibility if you fail to receive the order.
- For your safety and security we do not currently deliver to collection points such as PO Boxes or Amazon lockers. If you nominate a collection point as your delivery address, we cannot accept responsibility if you fail to receive the order.